Contact PCI Health Training Center for more information on how to become a medical office assistant and start a rewarding career today. We have immediate openings at Michigan Medicine, a premier company in Ann Arbor. As a representative of the entire healthcare team, a medical office assistant must be knowledgeable, friendly and approachable. PCI is still open and helping students! A medical assistant is an integral part of a clinical team, performing duties to assist doctors and nurses. Like anything, it can become routine. Medical assistants should display patience, empathy, and professionalism in all their interactions. Please correct the marked field(s) below. Empathy is perhaps the most important trait for people who work in healthcare. A large part of a medical office assistant’s job is to safeguard medical records by following security protocols and handling sensitive information with care. Attention to detail: In any medical profession, serious attention to detail is very important -- in fact, it … Every day, medical office assistants work with physically and emotionally vulnerable people from a variety of ages and backgrounds. Some miscellaneous skills medical assistants should have are: The ability to present themselves to patients and co-workers in a polite and courteous fashion. It can be challenging in an office setting full of different personalities. Why Soft Skills Are So Important For Medical Professionals. In many professions, including health care, your soft skills can help your career progression over time more than your technical skills. Practicing first-class medicine requires thoughtful team members who are accountable for their own actions and their consequences. For one who is attending to patients, who are suffering from one medical condition or the … Clinical skills. 3. Customer service. Today’s modern practices use advanced software for storing medical records and submitting insurance claims. The world is filled with unique people. Put some of the skills in your medical assistant resume objective, education, and experience sections. This issue is considered significant because even though students have They understand there is much at stake in healthcare, so when difficult or unexpected situations occur, they approach them proactively. Having knowledge of common medical and scheduling programs is helpful, though many healthcare facilities typically train new medical assistants in the software they use. They should be able to express their thoughts confidently both verbally and in writing. Call or text the word “APPLY” to 734-665-3757. A clear sense of responsibility helps a medical office assistant work through professional challenges, and it supports decision-making that is in the best interest of clients. Medicine is always evolving, and it never sits on its laurels. These life skills include self-control, self-esteem, problem-solving, decision making, stress management, adaptability, empathy, prioritization and the ability to multi-task. Empathy is perhaps the most important trait for people who work in healthcare. But, it’s critical that medical workers always focus on the “human touch.”. During schooling, externships and on the job, the students will build the right blend of practical and soft skills to be successful as a medical office assistant. Whether verifying insurance coverage or scheduling in a busy calendar, there’s usually a solution if you search hard enough. In medical assisting, “hard” skills may include understanding injections, taking vital signs, scheduling, patient preparation, and reading an electrocardiogram (EKG). All of these tasks are extremely important. Time management. Successful Medical Assistants should focus on the following Top 6 “soft skills” in order to excel and best care for patients: The ability to understand someone’s situation and walk in another person’s shoes is often innate but can also be developed. PCI firmly upholds its policy of non-discrimination. It’s always important for students considering their career options to do some soul-searching and consider which skills and qualities enhance their chance of success on any given path. Healthcare professionals regularly hear the same diagnoses, symptoms and test results throughout the day. First, it’s important to always stay level-headed and not resort to anger or visible frustration. Please complete this form to receive insights on healthcare workforce management trends, BlueSky product announcements, recruiter tips and tricks, and more. Healthcare experts sometimes forget that everyday people are unfamiliar with medical terminology. You also need good listening skills as a medical assistant. Medical offices are fast-paced environments, and support staff should be able to multitask without losing focus. Providing valuable insight into a candidate’s personality, communication style, How to Identify a Medical Assistant’s Soft Skills. In addition to having a good bedside manner, medical assistants need to work well within a day-to-day care team that can include peers as well as doctors and nurses. Professionalism is vital. Arranging for hospital admissions and laboratory services. The purpose of the project study was to assess a perceived soft skills problem in the medical assistant program (MAP) at a 2-year technical college in the Midwestern United States. Being highly-organized is critical, and clerical skills like typing and filing are helpful. Medical administrative assistants need to have hard knowledge and skills, which can be proven through certification. 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